Returns & FAQ

Due to the digital nature of our products, all sales are final. Once a file has been downloaded or accessed, we’re unable to issue a return or refund.

We recommend reviewing the product description carefully before purchasing, and if you have any questions before buying, please get in touch — we're happy to help clarify anything to ensure the product meets your needs.

If you experience any issues accessing your files or believe you’ve received the wrong item, please contact us at and we’ll work to resolve it promptly.

Frequently Asked Questions

1. What do I get with my purchase?

Each listing includes a full description of what’s included. Most digital products come in PDF format, and some include Canva templates or editable files. Please check the product details before purchasing.

2. How will I receive my digital files?

Once your purchase is complete, you’ll receive an instant download link on the confirmation page and via email. If you don't see it, please check your spam or promotions folder.

3. Can I use these products for my business or clients?

Products are for personal or business use only. If you're purchasing for clients or teams, you may need to buy additional licenses. Reselling, sharing, or redistributing the files is not permitted.

4. Can I get help if I’m having trouble using a template or file?

Absolutely. If you're having issues editing or accessing your files, please reach out to me with your order number and a brief description of the issue.

5. I made a mistake when ordering – can I cancel?

As digital files are delivered instantly, we can’t cancel or refund once the order is placed. Please double-check your cart before checkout.

6. Will I get product updates?

If a product is updated after your purchase, we may send you the revised version. Be sure to opt into email updates during checkout to stay informed.